Description based on the Specified Commercial Transactions Act
shop's name
nukumori
Distributor
Hina Design Office
運営統括責任者
Natsuko Ogata
location
〒604-8811 Kyoto City Nakagyo Ward Mibu Kayo Goshocho 50
telephone number
nukumori Customer Support Weekdays 11:00-18:00
email address
payment method
・Credit card ・Bank transfer (prepaid) ・Convenience store (prepaid)
[Credit card payment]
VISA / MASTER / JCB / AMEX / Diners are accepted.
[Smartphone payment]
PayPay/LINE Pay can be used.
[Bank transfer] (prepayment)
If you wish to pay by bank transfer, please transfer the specified amount to the account below after placing your order.
Transfer fees will be borne by the customer.
Bank of Kyoto Financial Institution Code: 0158
Omiya Branch, Branch No.: 115
Account number: 4333421
Name: Natsuko Ogata, Director of the Department of Environmental Sciences, Faculty of Agriculture
[Convenience store payment] (prepayment)
At nukumori, we use a paperless system (payment number system) that eliminates the need to print or send payment slips.
With the paperless method, you are notified of the number required for payment at the convenience store, and payment is completed by either telling the number to the convenience store clerk when making the payment, or by printing an application form at a terminal in the store.
Any handling fees will be borne by the customer.
For convenience store payment methods, please refer to the links for each convenience store.
Family Mart / Lawson / Seico Mart / Daily Yamazaki / Ministop
Required fees other than the product price
・Convenience store payment fee ・Bank transfer fee ・Consumption tax (included in the product price)
·Delivery charge
Regular products are all priced at 660 yen per item
Cabinets (large furniture) flat rate of 5,500 yen/each
Please contact us for details regarding Hokkaido, Okinawa, remote islands, and large items.
・Unpacking and installation service ・Assembly service
Payment period and deadline
・Credit card: At the time of payment (varies depending on the credit card company)
・Bank transfer: Within 7 days of ordering ・Convenience store: Within 3 days of ordering
Delivery time
If in stock, it will be shipped within 3 business days
In the case of "out of stock", the item will be shipped within 10 business days after the order is placed. However, this may change depending on the lumber procurement situation, etc.
For "made-to-order" products, in principle, the product will be shipped within 3 weeks of receiving the order. However, this may vary depending on factors such as the availability of lumber.
Returns
If you receive a defective product, a product that is damaged upon arrival, or a product that is not what you ordered, please contact us within 7 days of receiving the product and we will accept returns or exchanges. For more information, please see "About returning products".
Qualifications and Licenses
First-class architect